Systems Support Engineer

PREFERENCE- AVAILABLE IMMEDIATELY

Requirements

Qualifications:

• BSc Data Science & Microsoft SQL Qualification (Compulsory)
• Maximo or CMMS experience preferred
• Birt/Cognos Reporting
• Power BI knowledge & experience
• SharePoint administration

Experience:

• At least 2-4-year experience in a data driven environment utilising Microsoft SQL.
• Experience in managing, maintaining, and monitoring installed systems and infrastructure.
• Installing, configuring, and testing operating systems, application software and system management tools.
• Ensuring the highest levels of systems and infrastructure availability.

Skills:

Behavioural

• Drive to achieve results through self and others
• Ability to work together with the other departments to achieve the best result for the company
• Critical thinking, take ownership and maintains high ethics standards
• Seek, organize, and exchange information for decision making and problem solving
• Ability to create a climate of open communication on personal and professional issues
• Ability to work autonomously, prioritizing tasks and activities in line with business objectives
• Quality and environmental awareness and managing according to quality standards and procedures
• Innovation, vision, creativity, taking initiative, problem solving and decision making
• A pro-active approach to planning and decision making
• Ability to build effective relationships with key stakeholders

Language

• English Language: excellent communication skills both written and verbal.
• Afrikaans/Zulu is an advantage.

IT & Systems

•  Computer literate: must have a high degree of skill in Business Computing Applications such as Databases, Word Processors, Spreadsheets, PowerPoint, and Enterprise Resource Planning applications (Maximo/ SAP or equivalent)

Key Responsibilities

• Administer all installations and maintenance of Maximo, Eclipse, Sun Systems, Eta Pro, SharePoint & other business-related software.
• Design and implementation of new applications within the systems listed above.
• Design and configure reports (Power BI & BIRT/Cognos) extracting data from the different systems for end users.
• Fault finding and diagnostics on all systems. Provide investigation and RCA reports for all incidents on systems.
• Implementation of System upgrades & patches.
• Ensuring Back-ups are being performed and available.
• Provide end-user support and training for the different system.
• Managing external resources.
• Be the single point of contact for all systems.
• Document all processes and workflows in the business systems.
• Drawing-up training material and ensuring all training material is up to date.

Queries

For more information regarding the position, please contact:

Nolonwabo – 083 651 0569